Introduction
Welcome to Truglw! These Terms of Service (“Terms”) govern your use of our website, products, and services operated by Sunkissed Lifestyle LLP under the brand name Truglw (“we,” “us,” or “our”).
By accessing or using www.truglw.com (“Site”), you agree to comply with and be bound by these Terms.
Use of Site and Eligibility
You confirm that you are at least 18 years old or have legal capacity to enter into contracts.
By using the Site, you agree to use it for lawful purposes only and not for any harmful or prohibited activities such as fraud, abuse, or infringement of rights.
Account Creation and Security
To place orders or access certain features, you may need to create an account. You agree to provide accurate information and keep your login credentials confidential.
You are responsible for all activity under your account and must notify us immediately if you suspect unauthorized use.
Orders, Payments, and Pricing
- All orders are subject to acceptance and availability.
- We reserve the right to refuse or cancel orders for any reason.
- Prices and taxes are subject to change without notice.
- Payments are processed securely via our payment gateway partners.
- Payments must be completed before order fulfillment.
Shipping and Delivery
We provide shipping as detailed on the Site. Delivery times are estimates and not guaranteed.
Any delays or issues with shipment should be reported immediately. Risk of loss transfers to you upon delivery.
Returns and Refunds
Our return and refund policies are detailed separately on the Site. Please review them carefully.
Refunds may be subject to verification and processing time.
Intellectual Property
All content on the Site, including text, images, logos, and designs, is owned by or licensed to Truglw.
You may not use, copy, reproduce, modify, or distribute any content without our prior written consent.
User Conduct
You agree not to:
- Use the Site for unlawful or harmful purposes.
- Transmit any harmful code or malware.
- Violate the rights of others, including intellectual property rights.
- Attempt to disrupt the Site’s security or functionality.
Third-Party Links
Our Site may contain links to third-party websites.
We do not endorse or assume responsibility for their content, privacy, or practices. Access these links at your own risk.
Privacy
Your use of personal data is governed by our Privacy Policy, which you should read carefully.
The Privacy Policy explains how we collect, use, and protect your personal information.
Content & Collaboration Disclosure
Truglw occasionally collaborates with creators, influencers, and consumers for product trials, reviews, or promotional contents. Some of the testimonials or visuals featured on our website and social media channels may includes paid or bater-based partnership. All opinions, expressions and contents reflect the authenticated experiences of the individuals involved , in line with ASCI guidelines and the Consumer Protection (E-commerce) Rules , 2020
Limitation of Liability
To the fullest extent permitted by law, Truglw and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products.
Indemnification
You agree to indemnify and hold harmless Truglw, its officers, employees, and agents from any claims, damages, liabilities, and expenses arising out of your breach of these Terms or violation of any law.
Termination
We reserve the right to suspend or terminate your access to the Site without notice for violations of these Terms or unlawful conduct.
Governing Law and Dispute Resolution
These Terms shall be governed by the laws of India.
Any disputes arising hereunder shall be subject to the exclusive jurisdiction of courts in Bengaluru, India.
Changes to Terms
We may update these Terms at any time by posting the revised version on the Site.
Your continued use of the Site after such updates constitutes acceptance of the new Terms.
Significant changes will be communicated via email or prominent notices on the Site.
Contact
For questions or concerns regarding these Terms, please contact us at:
Email: hello@truglw.com
Address:
Sunkissed Lifestyle LLP,
No-22, 3rd Floor, 5th Cross, 5th Block, 60 ft Road, Koramangla, Bengaluru - 560095, Karnataka, India