Introduction
This Privacy Policy outlines how "Truglw" uses and protects any information provided by users on its website. Truglw is committed to ensuring that your privacy is protected. Should we request certain information to identify you on your next visit, you can be assured it will only be used in accordance with this privacy statement.
Please note that our privacy policy is subject to change at any time without notice. To stay informed of any changes, please review this policy periodically.
Collection of Personally Identifiable Information
We collect information that is necessary and relevant for providing our core services and products. This information may include your name, address, date of birth, and gender. It may be stored in our computer records system and/or in printed records. Wherever practicable, we will collect information from you personally. Information may be collected over the phone, in writing, in person, or online. We will notify you or make you aware when information is being collected and inform you of the purpose of collection. If you choose not to provide the requested information, we may not be able to provide the product or service you have requested or maintain the level of service you expect.
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys and/or offers
Use & Disclosure
We use personal information to provide the services you request. If we use your personal information for marketing purposes, we will provide you with the ability to opt-out of such uses.
We require this information to understand your needs and provide you with better service, including:
- Internal record keeping
- Improving our products and services
- Periodically sending promotional emails about new products, special offers, or other information of interest to you. We may contact you by email or phone for these purposes.
We will treat your personal information as strictly private and confidential. We will only use or disclose it for purposes directly related to our core business, or in ways that you would reasonably expect us to use it. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential and use it only for the activities we have requested. We may also release your information when we believe such release is appropriate to comply with the law or protect our or third party rights, property, or safety. Non-personally identifiable information, including statistical data, may be provided to other parties for marketing, advertising, research, or other uses.
Security
We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.
How We Use Cookies
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used, helping us analyze data about web page traffic and improve our website to tailor it to customer needs. This information is used for statistical analysis and then removed from the system.
Overall, cookies help us provide you with a better website experience by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any other information about you other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Other Websites
Our website may contain links to other websites that may collect personally identifiable information about you. Truglw is not responsible for the privacy practices or the content of those linked websites.
Your Consent
By using the website and/or providing your information, you consent to the collection and use of the information you disclose on the website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Grievance Officer
In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Sunkissed Lifestyle LLP
Address: No-22,Third Floor,
5th Cross,6th Block,60 ft road,
Koramangala,Bengaluru-560095
Karnataka.India
* hello@truglw.com/Phone: +91 93809 65883.
Time: Mon to Fri (10:00 to 18:00)